hbbaji's commitment to responsible gaming
Entertainment should be enjoyable — not a burden. hbbaji is always by your side to ensure a safe and healthy betting experience.
What is responsible gaming and why does it matter?
Online betting and casino games can be a great source of entertainment — when enjoyed with proper planning and within set limits. Responsible Gaming means placing your financial and mental wellbeing first and playing within the boundaries of entertainment. hbbaji believes it is every platform's ethical duty to provide the right information and tools to help create a healthy, enjoyable experience.
Betting always carries risk — there is no guarantee of winning. So decide in advance how much time and money you will spend in each session. At hbbaji, we provide multiple safety tools to help you make that decision.
Important Warning
This platform is for people aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games. If there are children or teenagers in your home, please keep your account secure and use parental control software if needed.
Our safety tools
hbbaji provides the following tools free of charge to keep your betting experience safe.
Set a Deposit Limit
Decide in advance how much you will deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately — increasing it requires a waiting period.
Time-Out Feature
If you want a short break, temporarily deactivate your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place bets. Your account will reactivate automatically when the break ends.
Permanent Block
If you want to stop playing for an extended period, activate self-exclusion for 6 months, 1 year, or permanently. Once activated, this option cannot be reversed before the set period expires.
Reality Check Alerts
A summary of your session time and spending is shown in a pop-up every 30, 60, or 90 minutes. This keeps you aware of your playing patterns and helps you take breaks at the right time.
Loss Limit Setting
Set a limit at which your play stops automatically after losing a set amount. This is an effective way to protect your finances — stop before you lose more than you can afford.
Account Statement
View your complete betting history, win and loss records, and deposit and withdrawal list at any time. Analyse your playing patterns and make balanced decisions.
Age Verification Policy
hbbaji strictly ensures that only people aged 21 and above can open an account and play on this platform. A verification process to confirm age and identity must be completed at the time of account registration.
Our security team regularly reviews accounts. If false information is found on any account, it will be closed immediately and the associated balance may be forfeited.
To protect children and teenagers, we ask parents to use strong passwords on their own devices, keep their account details secure, and contact us if they notice any suspicious activity.
Advice for Parents
- Use child protection software on your devices (such as Net Nanny or Qustodio).
- Be aware of your browser's incognito mode or private tab feature.
- Do not share your account login details with anyone in your household.
- Enable screen time controls on smartphones and tablets.
- If you notice any unusual transactions, contact us immediately via live chat.
Warning signs of problem gambling
If you notice the following signs, they may indicate problem gambling. Assess yourself honestly and seek help if needed.
How to activate self-exclusion
Activating self-exclusion on hbbaji is straightforward. Follow the steps below.
Log in to your account
Enter your user ID and password to access hbbaji. Make sure you are in the correct account.
Go to account settings
From the menu, go to "Account Settings" or the "Responsible Gaming" section.
Choose the self-exclusion option
Set the duration that suits you — 6 months, 1 year, or permanent. Keep in mind that once activated, it cannot be cancelled before the period expires.
Confirm
A confirmation code will be sent to verify your identity. Once you provide the code, self-exclusion will take effect immediately.
Get support
After activating self-exclusion, contact us via live chat or email — we will show you the way to further support.
Deposit and withdrawal limits and rules
The minimum deposit at hbbaji is ৳100 and the minimum withdrawal is ৳1,000. These limits apply equally across all methods (bKash, Nagad, Rocket, Upay, and bank transfer).
Withdrawal requests are typically processed within 15 minutes to 2 hours. As part of responsible betting, we recommend that you only deposit an amount whose loss would not affect your daily life.
Every deposit transaction is stored in your account statement. Review your total spending at the end of each month and, if needed, lower your deposit limit for the following month.
Tips for healthy betting
- Set a budget before you play and stick to it.
- Do not try to "chase" losses after a losing session.
- Do not bet when you are under the influence of alcohol or are in a disturbed state of mind.
- Think of betting as entertainment, not as a source of income.
- Take regular breaks — a break of at least 15 minutes every hour is a good habit.
- After a win, avoid placing larger bets out of greed.
- Make spending time with family and friends a priority.
Contact us if you need help
If you feel that betting is becoming a problem for you or someone close to you, do not wait — reach out to us.
Live Chat
Our Bengali-speaking support team is with you 24/7 on live chat. You can ask any question or make any request related to responsible gaming.
Email Support
Write to us in detail by email. We will respond as soon as possible.
[email protected]Your privacy is of the utmost importance to us. All conversations related to responsible gaming are kept completely confidential.
Enjoy safely — on hbbaji
Play responsibly and keep entertainment enjoyable. Enjoy our cricket, slots, and casino games while staying within your limits.