hbbaji's Privacy Policy

This privacy policy applies to all services, websites, and applications on the hbbaji platform. hbbaji is a trusted online betting and casino platform serving users in Bangladesh.

The purpose of this policy is to clearly inform you what information hbbaji collects, why it collects it, how it is used, and what measures are taken to protect your information. By using our platform, you are considered to have accepted the terms of this privacy policy.

You are requested to read this policy carefully before using our services. If any changes are made to this policy, we will notify you through the website and update the "Last Updated" date.

2.1 Information You Provide Directly

Information you provide directly during registration, login, or use of services:

• Full name and date of birth
• Email address
• National ID or passport details (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay, or bank information)
• Account password (stored in encrypted form)
• Information provided as a means of contact

2.2 Automatically Collected Information

Information automatically collected while using the platform:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Login time and date
• Page views and navigation history
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

We securely store information about your deposit and withdrawal history, bonus usage, betting activity, and account balance. This information is used only to ensure your service and to resolve any disputes.

3.1 Service Delivery and Operations

hbbaji uses your information primarily for the following purposes:

• Assisting with account creation and management
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Delivering customer support services
• Ensuring transaction security
• Resolving technical issues

3.2 Identity Verification and Fraud Prevention

For your security and the proper operation of the platform, hbbaji conducts an identity verification process (KYC — Know Your Customer). Information collected during this process is used only for verification purposes and is not shared with any third party for commercial reasons.

We use automated technology to detect suspicious activity on accounts, the creation of multiple accounts, or attempts at fraud. These measures are necessary to protect the interests of all users.

3.3 Responsible Gaming

We support responsible gaming principles. By analyzing your gaming activity data, if we notice unusual patterns, we may offer you supportive guidance. This analysis is conducted entirely for your wellbeing.

4.1 Sharing Information with Third Parties

hbbaji does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processing service providers (bKash, Nagad, Rocket, Upay, banks) — solely to complete transactions
• Technology service providers who assist in operating the platform
• Relevant authorities due to legal obligations
• Organizations that assist with fraud prevention and security

When sharing information with third parties, the relevant party is required to comply with strict confidentiality rules.

4.2 Legal Obligations

If required by applicable law in Bangladesh or by a court order, hbbaji is obligated to provide information to the relevant authorities. In such cases, hbbaji will not provide any information beyond what is legally required.

5.1 Technical Security

To keep your information secure, hbbaji has put the following technical measures in place:

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
• Account passwords are encrypted using a one-way hashing method before storage
• Payment information is secured in accordance with international security standards
• Regular security audits are conducted
• Firewalls and anti-intrusion systems are kept active

5.2 Organizational Security

In addition to technical measures, our staff are trained on data protection. Only authorized personnel are granted access to user information on a need-to-know basis. All access logs are recorded and reviewed regularly.

6.1 What Cookies Are and How We Use Them

Cookies are small data files stored in your browser. hbbaji uses cookies for the following purposes:

• To maintain your login session
• To remember your preferences and settings
• To monitor platform performance
• To ensure security and prevent fraud

6.2 Cookie Control

You can decide whether to accept or reject cookies through your browser settings. However, disabling cookies may cause some features of the platform to not work properly.

7.1 Your Rights Regarding Your Information

As a user of the hbbaji platform, you have the following rights:

• Access: The right to view the information stored in your account
• Right to Correction: The right to request correction of inaccurate or incomplete information
• Right to Deletion: The right to request deletion of your information under certain circumstances (where there is no legal obligation to retain it)
• Objection to Processing: The right to object to the use of your information for specific purposes
• Data Portability: The right to receive your information in a structured format

To exercise these rights, please contact us via live chat or email.

8.1 Retention Policy

hbbaji retains your information in accordance with the following policy:

• All information is retained while your account is active
• Even after account closure, certain information is retained for a specified period to meet legal requirements
• Financial transaction records are retained for the period required under applicable law
• Security-related logs are automatically deleted after a specified period

9.1 Your Responsibilities

You also have certain responsibilities to ensure the security of your hbbaji account:

• Use a strong and unique password and change it regularly
• Do not share your login details with anyone
• Sign out of your account after logging in on a public or shared device
• Notify us immediately if you notice any suspicious activity

hbbaji will not be responsible for any loss resulting from your login details falling into the hands of a third party, unless it is due to a security failure on our part.

10.1 Age Restriction

hbbaji is strictly for users aged 21 and above only. We do not knowingly collect any information from minors.

If a minor has mistakenly registered on our platform, the relevant parent or legal guardian may contact us and we will promptly close that account and delete the related information.

11.1 Amendments and Updates

hbbaji may update this privacy policy from time to time. For important changes, we will display a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

We advise you to read this policy regularly and check the "Last Updated" date so that you remain informed about the latest changes.

This privacy policy applies alongside hbbaji's other policies. To learn about your overall rights and responsibilities, you are advised to read the following pages:

• Terms and Conditions — General terms for using the platform
• Responsible Gaming — Safe gaming guidelines and support
• FAQ — Common questions and answers